Return & Refund Policy Hyper Wear, LLC would like our customers to be completely satisfied with the goods they have purchased from us. If you are not completely satisfied with your purchase, you may return it to us within 30 days from receipt of the goods for a prompt exchange or refund. Personalized and Custom products are not subject to refund, but will be exchanged if there is a defect in the manufacturing of the product. Hyper Wear, LLC will not exchange Personalized or Custom products from customers if the image, text or other facet of the prototype design was accepted via voice or e-mail. Shipping costs are incurred at your risk and are not refundable. You must obtain a Return Merchandise Authorization (RMA) number from Hyper Wear, LLC prior to returning the item. You may request authorization by sending e-mail to: info@hyperwear.com or calling 1-888-460.0628. Shipping, handling and insurance charges are non-refundable. Customers are responsible for return shipping costs. All returns must be accompanied by the original receipt which was given to you and with the original packaging. There will be no refund on items returned that are not in salable condition. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. If you have any questions regarding your order, please feel free to contact us at: info@hyperwear.com, or 1-888-460-0628, or write to Hyper Wear, LLC 12611 Hymeadow Dr. Austin, TX 78729